Setting up direct banking activity in the neighboring country

A Dutch financial institution offering banking and insurance services with its varied ICT environments. The organization’s strategic decision is to quickly set up a direct banking operation in Germany.


Programme Manager: STRAX. A strategic programme to set up direct banking operation in Germany.

Stakeholders: Director of Marketing, DNB, Callatay&Wouters, Salesforce.


Prepare business case, Programme plan. Selection and implementation of external banking application and hosting partner to speed up the implementation. Define underlying projects, assign project managers and control progress and risks. Manager stakeholders expectations and communication.


A direct banking operation was set up in 18 months period with required organization, procedures and processes.